Equipment Service

Fraza Provides a Variety of Maintenance Services

Full-Service Equipment Repair

At Fraza, we’re more than just a forklift dealership. We provide full-service preventative maintenance, repairs, over-the-road work, and more throughout Michigan. We staff a team of highly-trained technicians with years of experience to bring you reliable, quality service. When it comes to your equipment, you shouldn’t have to worry about possible breakdowns. Fraza provides top-of-the-line repair and maintenance services at competitive prices.

We also have an in-house team that works in our fully-equipped warehouse to run diagnostics on trucks and perform any maintenance you may need. Keep your fleet running smoothly for years with our planned maintenance programs. Whatever you require, you can find it here at Fraza in Canton, Rochester Hills, and Bridgeport, MI. Contact us to learn more about our material handling services.

A Material Handling Partner You Can Trust

Fraza’s team of highly-trained technicians receive a minimum 40 hours of training every year to stay up-to-date on best practices, new technology, and updated equipment knowledge. These technicians provide your fleet with on-site, same-day and 24-hour service.

We also have a dedicated team of in-house support staff who you’ll come to know. We assign a dedicated service advisor, biller, and parts representative to your account to provide consistent communication and account knowledge. You can trust our team to understand all the ins and outs of your equipment, allowing for a straight line of communication.

Planned Maintenance Program

Planned maintenance programs are essential to minimizing downtime and keeping you up and running. Depending on the condition of your equipment, we’ll customize a plan that works best for your fleet. With over 80 years of service experience, we provide more than a regular repair schedule, we bring a wealth of knowledge and expertise in addressing our customers’ pain points. Our program includes:

• Comprehensive multi-point inspections
• A detailed, itemized issue report that is color-coded according to priority on every service
• Identified methods and suggestions to minimize wear and tear throughout your work

Total Maintenance and Repair (TM&R) Services

When you own a fleet of forklifts, repairs and maintenance can get costly as the equipment ages. With our TM&R program, we customize your contract based on your fleet and the average operating hours of your trucks. You pay one flat maintenance fee per truck each month to cover all normal maintenance and repair for the life of the contract.

Benefits of a TM&R contract include:

• Full-service equipment maintenance and repair for your entire fleet
• One flat payment every month
• Loaner equipment while we work on 72-hour repairs in our shop
• Easy to forecast expenses
• Elimination of unexpected, large expenses
• Identifying avoidable damage

Our TM&R program allows you to spend less time thinking about your fleet, and more time thinking about your business.

Over-The-Road Service

With our over-the-road service capabilities, we work on semis, box trucks, delivery vehicles, diesel engine trucks, alternative energy vehicles, electric vehicles, and more. Our team of dedicated OTR service technicians is always standing by to provide you with quick and reliable solutions.

We can also conduct a certified Department of Transportation (DOT) inspections and planned maintenance wherever you are. With the latest diagnostic equipment and electronic communications, our OTR teams are able to bring you quick and efficient repairs. Make sure your over-the-road vehicles are always taken care of with our services.

Our Shop and Warehouse

Sometimes, our team is better equipped to repair your equipment in our shop. We have a large warehouse staffed with highly-trained technicians to help you. While many of our technicians work on-site at our customers’ locations, our in-house team works in our fully-equipped warehouse to run diagnostics on trucks and perform any necessary maintenance to keep you running. While we’re working on your equipment, we can provide you with our rental vehicles, so you never have to worry about downtime or suspending projects.

In addition to our repair shop, we have access to a large inventory of material handling equipment parts. In fact, we have access to over 150,000 equipment parts.

Fleet Management Services

Fleet management is incredibly important to keep track of the life of your vehicles over time. All of our planned maintenance customers also receive exclusive access to our online fleet management system, Fleet Track. This easy-to-use program gives you up-to-date data to keep you informed and organized at all times. You’ll receive all types of details about your total material handling equipment usage. You can then use this data to make business decisions, maximizing your output while minimizing risk, expenses, and other metrics. You’ll be able to see exactly where you’re spending money and how to optimize your operation.

With this insight, you can feel free to:

• Decide if or how to rotate your equipment to maximize the life of your fleet
• Determine operating costs and when they will exceed replacement expenses
• Discover how much down time costs and develop ways to eliminate it
• Identify where operator errors may be occurring

Additionally, your Fleet Track report will include tools such as:

• Spend analyzer
• Unit expenses
• Analysis of fleet’s planned maintenance
• Service invoices

Learn more about our Fleet Track program at our Fleet Management page. Start taking care of your fleet the smart way. Our program is designed to save you money, time, and hassle while keeping track of your day-to-day operations.

Contact Us Today

At Fraza, we’re more than just a forklift dealership. We’re here to help give your fleet and existing equipment a long lifespan. You shouldn’t have to worry about breakdowns and costly replacements while you operate. We are a long-term material handling partner to our customers, so you can focus on growing your business and dealing with your customers. Contact us today to see how Fraza can best service your equipment.