Equipment and Forklift Service
At Fraza, we’re more than just a dealership. We provide full-service planned maintenance, aerial lift and forklift repairs, mobile truck and trailer repair, dock and door service, battery and charger service, and more. We staff a team of highly trained technicians with years of experience to bring you reliable, quality service on all brands of equipment. If you’re taking care of your equipment through regular service, you can minimize downtime and improve efficiency.
We also have an in-house team that works in our fully equipped warehouse to run diagnostics on trucks and perform any maintenance you may need. Keep your fleet running smoothly with our equipment and forklift service, and planned maintenance programs.
Forklift Service and Equipment Maintenance Plans
Fraza’s technicians receive a minimum 40 hours of training every year to stay up-to-date on best practices, new technology, and updated equipment knowledge. These technicians provide your fleet with on-site, same-day and 24-hour equipment and forklift repair.
We assign a dedicated service advisor, biller, and parts representative to your account to provide consistent communication and account knowledge. You can trust our team to understand all the ins and outs of your equipment, and provide a straight line of communication.
Time and Material
Even without a maintenance plan, we still have you covered. When you’re in need of an immediate forklift repair, we will send a technician to you to diagnose the problem with your unit and supply you with a recommended plan for repairs. After reviewing the anticipated cost for time and material for necessary service, you can give Fraza the green light to move forward with the repair.
Planned Maintenance Program
Planned maintenance programs are essential to minimizing downtime and keeping you up and running. Depending on the condition of your equipment, we’ll customize a plan that works best for your fleet. With over 80 years of service experience, we provide more than a regular equipment and forklift repair schedule, we bring a wealth of knowledge and expertise in addressing our customers’ pain points. Our program includes:
- Comprehensive multi-point inspections
- A detailed, itemized issue report that is color-coded according to priority on every service
- Identified methods and suggestions to minimize wear and tear throughout your work
Total Maintenance and Repair (TM&R) Services
When you own a fleet of forklifts, repairs and maintenance can get costly as the equipment ages. With our TM&R program, we customize your contract based on your fleet and the average operating hours of your trucks. You pay one flat maintenance fee per truck each month to cover all normal maintenance and repair for the life of the contract.
Benefits of a TM&R contract include:
- Full-service equipment maintenance and repair for your entire fleet
- One flat payment every month
- Loaner equipment while we work on 72-hour repairs in our shop
- Easy to forecast expenses
- Elimination of unexpected, large expenses
- Identifying avoidable damage
Our TM&R program allows you to spend less time thinking about your fleet, and more time thinking about your business.
Our Shop and Warehouse
Sometimes, our team is better equipped to repair your equipment in our shop. We have a large warehouse staffed with highly-trained technicians to help you. While many of our technicians work on-site at our customers’ locations, our in-house team works in our fully-equipped warehouse to run diagnostics on trucks and perform any necessary maintenance to keep you running. While we’re working on your equipment, we can provide you with our rental vehicles, so you never have to worry about downtime or suspending projects.
In addition to our repair shop, we have access to a large inventory of material handling equipment parts. In fact, we have access to over 150,000 equipment parts.
Fleet Management Services
All of our planned maintenance customers also receive exclusive access to our online fleet management system, Fleet Track. This easy-to-use program gives you up-to-date data to keep you informed and organized at all times. You’ll receive all types of details about your total material handling equipment usage. You can then use this data to make business decisions, maximizing your output while minimizing risk, expenses, and other metrics. You’ll be able to see exactly where you’re spending money and how to optimize your operation.
Learn more about our Fleet Track program at our Fleet Management page. Start taking care of your fleet the smart way. Our program is designed to save you money, time, and hassle while keeping track of your day-to-day operations.
Contact Us Today
We’re here to help give your fleet and existing equipment a long lifespan. You shouldn’t have to worry about breakdowns and costly replacements while you operate. We are a long-term material handling partner to our customers, so you can focus on growing your business and dealing with your customers. Contact us today to see how we can best service your equipment.
6865 Commerce Blvd.
Canton, MI 48187
Rochester Hills2770 Research Dr.
Rochester Hills, MI 48309
Bridgeport4670 Zelle Dr.
Bridgeport, MI 48722